Refund & Cancellation Policy

New accounts start with a 7-day free trial. No card is required and you are not charged unless you choose a plan.

Monthly and annual plans are billed in advance and renew automatically until cancelled. The 2-year option is a one-time payment that does not renew. Payments are processed by Razorpay in India and by Dodo Payments elsewhere; Dodo Payments acts as our Merchant of Record and handles applicable taxes for those payments.

You can cancel at any time from the Billing page or by contacting support. When you cancel, your plan remains active until the end of the current billing period. After that your reminders pause — we do not delete them, and you can resume them by subscribing again.

• If you are charged in error, contact us and we will correct it.
• New subscriptions may be refunded within 14 days of the initial charge if you have not consumed a material amount of usage.
• Renewal charges are generally non-refundable, but we review requests in good faith.

Extra calls are one-time purchases used after your monthly call allowance. They roll over while your plan is active and pause (rather than expire) if your plan lapses. Unused extra calls may be refunded within 14 days of purchase; calls already used are non-refundable, except where required by law.

Email [email protected] from your account email with your order details. Refunds are issued to the original payment method.